disclaimer

All material provided on this website is provided for informational or educational purposes only, and is not intended as a substitute for the advice provided by your healthcare professional or physician. The products and information offered on this website are not intended to diagnose, treat, cure or prevent any disease.

The statements presented on this site have not been evaluated by the Food and Drug Administration or Health Canada. And, while we strive to ensure the accuracy of the product images and information and make relevant updates in a timely manner your may receive a product with alternate packaging. We recommend that you read labels, warnings and directions of all products before use and not rely solely on the information provided here.

Shipping and returns

Return Policy

We gladly accept returns caused by our error and will issue a refund or exchange in such cases. Notify us within 7 days of receipt of goods. At our discretion, we may accept returns of tinctures, elixirs, and glycerites. All returns must be pre-authorized and may be subject to a 20% restocking fee. Due to health regulations, any product that has been opened may not be returned. Creams, salves, oils, teas, powders, dried herbs, and special orders (i.e. special sizes or special order products) are not returnable under any circumstance.

Shipping

We offer Canada Post shipping options and ship both domestically and internationally. If you’re ordering on this website, you’ll be able to obtain a shipping quote before your purchase.

We can arrange expedited order shipping via Canada Post Priority (2 business day), upon request by phone. All expedited orders must be placed by phone before 11am EST, Monday – Friday. Please email to arrange an expedited order.

Handling

Please allow 2-3 business days for processing and handling of your order prior to shipping.

Terms and Conditions

Free Shipping for Online Orders Terms:

  • Free standard shipping is available for all online retail orders with a subtotal value of at least $85.
  • This offer may not be redeemed by phone or in our shop.
  • This offer will be applied automatically to your online order after over $85 worth of products are added to your shopping cart
  • Your order will be shipped via Canada Post Regular Parcel or Xpresspost (whichever has the lesser rate quote).

Payment Policy

Payment for orders will be made via your credit card upon packing the order. Sales tax and shipping charges will be added. 

Is my purchase secure?

We use industry-standard SSL encryption when transferring and receiving customer data exchanged through our site server.


Privacy Policy

We respect your privacy. Bee Wild Herbs respect and value your privacy. No other personal information collected during your use of this site will be shared. Personal information collected from you is submitted with your knowledge and consent. Bee Wild Herbs will only use that information to provide a more customized service to you.

Bee Wild Herbs will not, without permission, sell, disclose or provide ANY information, including your name, address, e-mail address or other personal information to any third party, unless otherwise required as a matter of law.

Will Bee Wild Herbs share my customer information?

No! We respect your privacy, so we do not sell or distribute customer information unless otherwise required by matter of law.

Cookies

Cookies are small bits of electronic information that allow a Web site to keep records of your site visits and personalize or customize the Web experience for you. This site does not use “cookies” to report on or track you when you leave this site.

We do use cookies to help diagnose problems with our server, to administer our Web site, to help identify visitors and to gather broad demographic information. We also use cookies to deliver content specific to your interests and to save passwords so you do not have to re-enter them each time you visit this site.

Contact Us

If you have any questions about the privacy statement, the practices of this site, or your dealings with this Web site, you can contact Bee Wild Herbs:

E-mail info@beewildherbs.com

Send mail to the following postal address: P.O. Box 118, Merrickville, ON, K0G1N0 Canada